Printing

如果你用newbb电子平台现金支付印刷费用的话, you can use mobile printing to send many types of documents to the printers. Visit myprintcenter.ospifse.net 将文档直接上传到打印队列. 移动打印支持几种常见的文件格式, and works best with documents that are of a relatively small file size and where you don’t need to customize the orientation and layout.

有几个可能的原因.

If you just got a new OHIO ID card less than one hour ago, 您的卡可能尚未被激活以进行打印.

If you’re using an OHIO ID card that you previously reported as lost or stolen, that card will have been deactivated to prevent others from using it to impersonate you or access your funds. You’ll need to use the replacement card you got when you reported your old card as lost or stolen, or visit Bobcat Depot 去办一张新卡. In the meantime, typing your OHIO ID and password on the release station screen (instead of swiping your card) may work.

如果你既是学生又是教职员工, your faculty or staff OHIO account is your default account. If you want to print using your student account instead, you can email BobcatCash@ospifse.net 请求将您的帐户连接起来.

If the machine just can’t seem to read your card, your card may be physically damaged. Try typing your OHIO ID and password on the touch screen instead of swiping, or visit Bobcat Depot 去换卡.

Need help? 到任何图书馆服务台询问.

您是否使用MyOHIO (eCheck)添加了newbb电子平台现金?? Cash added via this methods does not become available until at least the next business day. 为了让newbb电子平台现金立即可用， add it online.

Pretty sure you have cash available, but your balance still reads as zero? 您的俄亥俄州身份证或帐户可能有问题. 我很确定事实并非如此? 可能是印刷系统出了问题. 到任何图书馆服务台寻求帮助.

从计算机发送打印作业时, make sure you enter your OHIO ID or Guest Printing Card number into a dialog box on the computer’s screen. Then, 等待几秒钟，出现第二个对话框, allowing you to OK the cost of the print job and send it to your queue.

如果您将作业发送到Libraries_Public_Black&白色”，它只会出现在打印机与“黑色 & “白色打印机”的标志. If you sent the job to “Libraries_Public_Color” it will only appear at printers with a “Color Printer” sign above them. (Black & white printers are located throughout Alden Library and in the Music & Dance Library. Color printers are located only on the 2nd Floor of Alden Library.)

如果没有打印作业出现在您的队列中, 你的俄亥俄州身份证或账户可能有问题.

Need help? 到任何图书馆服务台询问.

有几个可能的原因.

打印您的文档, you need to release it by swiping your OHIO ID or Guest Printing Card at the release station positioned next to the printer.

If you’ve done that and the document still hasn’t printed, the small screen on the printer itself (as opposed to the release station screen) may let you know if the printer is out of paper, out of toner, 或者正在经历错误. 如果打印机屏幕显示“正在处理中。,” your document is taking longer than usual to process and will probably come out momentarily.

The Libraries’ printers have two sizes of paper, letter (8.5 × 11)及分类帐(11 × 17). Sending print jobs with other paper sizes is a common cause of errors that prevent a job from printing. You can usually specify your document’s paper size in the print dialog window in the application you’re printing from.

A common cause of documents printing incorrectly is printing directly from Canvas, Blackboard or other web sites where the document is printed from inside a "frame" or feature of the web site. 如果你想打印PDF文件, Word, PowerPoint or other document from inside Canvas or Blackboard, 先将文件保存到计算机上. Then double click the saved file to open it in its normal application, and print from there. PDF’s print most reliably when saved to your computer or opened in Adobe Acrobat or Adobe Reader (not Chrome、Firefox或Safari等网络浏览器).

If your document won’t print via mobile printing, it may print when printed from a computer.

If no documents are printing, there may be a general problem with the printing system.

If you need help getting a document to print, please feel free to visit any Libraries service desk.

Need a refund? Fill out the 网上打印退款申请表格.

For layout problems (such as printing in landscape when you wanted portrait), please check the settings in the application you printed from.

A common cause of documents printing incorrectly is printing directly from Blackboard or other web sites that don’t really support printing. 如果你想打印PDF文件, Word, PowerPoint或其他文件从内部黑板, 先将文件保存到计算机上. Then double click the saved file to open it in its normal application, and print from there. 即使在黑板之外, PDF’s print most reliably when saved to your computer or opened in Adobe Acrobat or Adobe Reader (not Chrome、Firefox或Safari等网络浏览器).

If your document doesn’t print correctly via mobile printing, 你可以试着用电脑打印出来.

If you need help getting a document to print correctly, visit any Libraries service desk.

Need a refund? Fill out the 网上打印退款申请表格.

If you’re using Bobcat Cash, you can see your past printing activity under the “Activity” tab in My Print Center.

If you’re using a Guest Printing Card, you’ll need to register your card in the 打印卡管理门户 以便跟踪和查看您的活动.

请使用图书馆打印机提供的纸张. The printers are not set up to handle alternate paper sizes, and Libraries staff may not be able to determine whether different paper stocks could cause jams or other problems.

如果你想打印海报，请联系 印刷及图形服务 (740-593-1930).